Many business owners and managers are over-focused on efficiency – and resist approaches that appear (on the surface) to be redundant or inefficient.
But efficiency is a fragile system that requires intensive management. It's often practiced dividing and isolating tasks among "experts", imposing strong accountability standards, and designing complex systems. Such efficiency cannot be easily adapted when market conditions change. Efficiency is optimized ONLY for the static environments that don’t deviate too much.
Yet today’s business environment is constantly changing. So not only is efficiency a difficult thing to deliver in today’s hyper-connected world, the return for the effort tends to be small and fractional – usually measured in small percentages.
Our research suggests that resilience, creativity, innovation and quality will scale your growth faster and easier in today’s hyper-connected world.
These qualities are achieved through collaborative networks that on the surface may appear to be inefficient. Collaborative networks make efficiency irrelevant because they are much more responsive to change and new opportunities. Ironically, collaborative networks may be less "efficient", they are often more reliable and profitable over time.
Would you rather get 10% return on investment from efficiency or 200% return on investment from resilience, creativity and innovation? Isn’t a bit of designed inefficiency worth the effort?
I'd love to hear your thoughts. Please comment...
Michael has a passion for helping small business leaders transform their business into fun, thriving, money-making ecosystems. With over 25 years of consulting, management, entrepreneurial, teaching, facilitating and coaching experience, Michael has acquired a rare set of skills that will help you grow your business, your team and develop yourself as a leader.
Richard is devoted to the practice and study of leading creativity and innovation in small teams. As an architect with 40+ years experience, he brings real life expertise from the trenches of design thinking and collaborative executive leadership.